Essential Duties & Responsibilities include the following (other duties may be assigned):•Marketing and Innovation assistance in overseeing NCGA Programming coordination (single day events and PLAY!) - includes keeping calendars up-to-date on website, tracking and confirming sign-ups, ensuring participating courses have all materials on-time (e.g. apparel, prizes, contracts, marketing collateral, etc.), notifying volunteers/staff of commitments and delivering overall customer service for events. Some on-site attendance at key events.•Membership assistance with implementing recruitment and retention strategies for all membership segments, coordinating data collection updates and integrating appropriate information into the system of record (database) and assisting in membership cultivation. •Assists with the planning and execution of the Association’s marketing and email campaigns, including interaction with advertisers and delivery of creative materials.•Member Renewals - Assists Manager of Marketing and Innovation with development of direct-to-members/lapsed members, club and retail marketing materials designed to maintain membership enrollments. This includes testing and recommendations for program improvement based on competitive analyses, data analyses, and best industry practices. Additionally tracking and reporting on all membership renewals and reinstatements.•Analyzes and reports on the overall health of the NCGA membership programs, via member clubs. Create and track KPI’s for the program.•Supports safe work habits and a safe working environment at all times.
To perform this job successfully, an individual must possess a strong attention to detail, good people skills, team player, attitude to handle several tasks simultaneously, strong communication and organization skills. Customer service and social media technical ability required.
Must possess a passion for the game of Golf!
The Northern California Golf Association supports and promotes the game of golf in Northern California as it seeks to enhance the knowledge, enjoyment and participation of NCGA members. By developing innovative programs to broaden the exposure to golf, the NCGA endeavors to increase accessibility and improve skill levels to enhance the game. The Association is an advocate for environmental/water issues and is committed to serving the diverse needs of its Member clubs and individual members.
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